Privacy & Policy
1. Admission Policy
- Admission is open to students of all backgrounds and ages.
- Enrollment is based on a first-come, first-served basis, subject to the availability of seats in the desired course, and availability of the tutor at the time of enrollment.
2. Fees and Payment Policy
- Fees must be paid in full or as per the agreed installment plan at the time of enrollment.
- All payments are non-refundable except in cases where the institute cancels a course, or student is not comfortable with the teaching method similar in the demo session.
- Charges are decided on per hourly basis, depending on the tentative number of sessions required per month.
- Crash courses fee payments are applicable for an on spot 10% concession.
3. Attendance Policy
- Students are expected to maintain100% attendance in all classes, to make the best of the knowledge of the tutor.
- In case of absence, students must inform our counsellor in advance and provide a valid reason.
- In case of cancellation from tutors’ side, Vidya takes complete responsibility for the refund or rescheduling of the session.
- Repeated absenteeism may result in disciplinary action, including termination of enrollment.
4. Conduct and Discipline Policy
- Students are expected to maintain a high standard of behavior and respect for peers and tutors.
- Any form of misconduct, including cheating, bullying, and harassment, is strictly prohibited.
5. Academic Performance Policy
- Regular assessments and evaluations will be conducted by the tutor to monitor student progress.
- Students must meet the expected academic standards set for their respective courses.
- Additional support and remedial classes may be provided for students who need extra help, specially during examinations and summatives.
6. Refund Policy
- No refunds will be issued once the session is cancelled immediately at the time of commencement of the class, except emergency cases.
- Requests for refunds or balance must be submitted in writing within 14 days of payment on vidyaandassociates@gmail.com
- Approved refunds will be processed within 14 days of request made.
- In case course gets competed earlier than the sessions discussed during the enrollment, vidya takes complete responsibility to refund OR adjust the balance in future classes required.
- 7. Privacy Policy
- The institute is committed to protecting the privacy of students and their families.
- Personal information collected during the enrollment process will be used solely for contact by counsellor purposes and will not be shared with third parties at all.
- Vidya does not sell data, i.e., contact numbers/e-mails, as a part of personal information of the students
- Students have the right to access and update their personal information anytime by updating our counsellor.
8. Intellectual Property Policy
- All study materials provided by the institute are for personal use only.
- Unauthorized reproduction or distribution of study materials, notes is prohibited.
- Students must respect the intellectual property rights of the institute and other students.
9. Technology and Internet Use Policy
- Students must use the Vidya’s technology resources responsibly and for educational purposes only.
- Access to inappropriate content and unauthorized software is strictly prohibited.
- Misuse of technology resources may result in disciplinary action.
10. Grievance Redressal Policy
- Students and parents/guardians can raise concerns or complaints through the Vidya’s special grievance redressal system.
- All grievances will be addressed promptly and fairly.